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Creating innovative products and concepts with great designers is Vitra’s essence. They are developed in Switzerland and installed worldwide by architects, companies and private users to build inspirational spaces for living, working and shopping as well as public areas. With its classics Vitra represents groundbreaking 20th century design. Today, in combining technical and conceptual expertise with the creativity of contemporary designers, Vitra seeks to continue pushing the boundaries of the design discipline. A family business for eighty years, Vitra believes in lasting relationships with customers, employees and designers, durable products, sustainable growth and the power of good design.

Business Process Manager "Order-to-Cash" w/m/d

Country/Region:  DE
City:  Weil am Rhein
Level of Employment:  100%
Duration:  permanent
Required Travel:  0-25%
Company:  Vitra IT Services GmbH

The Position

As a member of Vitra’s newly established “Center of Excellence – Processes, Data and Insights” you drive continuous of improvement of the O2C process. You will analyze and redesign O2C processes and respective governance, drive implementation and manage related projects.


Your Responsibilities

  • Drive and manage O2C optimization and digital transformation projects, in close collaboration with business functions, Vitra IT and external partners
  • Optimize O2C processes across functions (e.g. Sales, Operations, Finance) and systems (e.g. SAP, Salesforce)
  • Develop functional concepts, define new processes, with a strong focus on automation and improved customer experience and drive successful implementation
  • Develop business guidelines and policies
  • Coordinate internal project teams and external partners


Your Qualifications

  • Minimum five years professional experience in process consulting, sales management, distribution management, sales support or in a comparable environment
  • Extensive know-how of the order-to-cash- process (in particular sales processes, understanding of logistics, and related finance processes is a plus)
  • Experience with process optimization and process modeling (experience with Signavio is a plus)
  • At least three years of project management experience in an international environment
  • SAP experience in SD/MM module (FI module and S/4 HANA experience is a plus)
  • Experience with CRM systems (e.g. Salesforce) and E-Commerce solutions is a plus
  • Used to work with different businesses and IT stakeholders and external partners
  • Fluency in English and German
  • Excellent organizational and analytical skills, driving results and solving problems with an agile mindset
  • Willingness to work in a dynamic environment


What we offer

  • A dynamic and creative environment
  • A challenging job featuring varied tasks in a leading international company
  • A salary in line with the market, including additional benefits



Are you interested?


At Vitra, you will find a pulsating environment where you can thrive and make a lasting contribution.



If you have further questions please contact Bastian Brokatzky at +41613771533.





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