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IT Workplace Service Specialist f/m/d
Country/Region:
JP
City:
Sugito/Saitama, Harajuku/Tokyo
Level of Employment:
100%
Duration:
permanent
Required Travel:
0-25%
Company:
Vitra Co., Ltd.
The Position
In this position you deliver a high-end IT support for our internal customers in the Asia Region and are part of our Global IT Service Organization.
Your Responsibilities
- Application Support based on Microsoft O365
- First Contact Person for Business Applications (Sales Force, CenShare, SAP)
- First and second level support (on-site and/or via remote support) based on Service Now
- Installation, maintenance and administration of PC’s, laptop’s and mobile devices
- Responsible for infrastructure according to the IT standards in cooperation with IT Experts from HQ
- Acceptance and resolving of hardware and software problems with the user via ITSM tool (ServiceNow)
- Regional Rollouts of global projects like Digital Workplace (SharePoint, Teams, etc.) and Hands-on training of local users
Your Qualification
- Apprenticeship as IT specialist or studies in the field of computer science
- Ideally several years of professional experience, we are also happy to give junior staff a chance
- Strong knowledge in Microsoft 365 products & certificates are of advantage
- Profound interest in new digitalization tools Vitra provides, such as Orgavision, Miro, Clickup etc.
- Distinct customer orientation, high communication, and team skills
- English language skills are a prerequisite
- Process and solution mind oriented
What we offer
- A dynamic and creative environment
- A challenging job featuring varied tasks in a leading international company
- A salary in line with the market, including additional benefits
Are you interested?
At Vitra, you will find a pulsating environment where you can thrive and make a lasting contribution.
If you have further questions please contact Bastian Brokatzky, Bastian.Brokatzky@vitra.com.