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Creating innovative products and concepts with great designers is Vitra’s essence. They are developed in Switzerland and installed worldwide by architects, companies and private users to build inspirational spaces for living, working and shopping as well as public areas. With its classics Vitra represents groundbreaking 20th century design. Today, in combining technical and conceptual expertise with the creativity of contemporary designers, Vitra seeks to continue pushing the boundaries of the design discipline. A family business for eighty years, Vitra believes in lasting relationships with customers, employees and designers, durable products, sustainable growth and the power of good design.

Professional Sales Support f/m/d

Country/Region:  NL
City:  Amsterdam
Level of Employment:  100%
Duration:  permanent
Required Travel:  0
Company:  Vitra (Nederland) B.V.

The Position 
For our Customer Support department (Sales Service) in our offices in Amsterdam we are looking for a new team member, to support our sales team and independent dealers in the sales processes (dealers and direct clients in the Netherlands).


Your Responsibilities

  • Processing incoming orders (order entry manually or via our Online Sales Configurator (OSC))
  • Coordinating production-related issues and delivery data with Vitra International (factory)
  • Monitoring deadlines and coordinating deliveries (logistics)
  • Invoicing of sales orders
  • Handling complaints and processing returns together with the Service Department trough Salesforce Cases
  • Dealer support: information about products and prices etc. on a daily basis


Your Qualifications

  • Bachelor degree with minimum 3 years experience
  • Good knowledge of Dutch and English. Notions of German or French are an asset
  • Good knowledge of Microsoft Office, Salesforce and SAP
  • Possibility to work independently and in a team
  • Flexibility and stress resistance is necessary 
  • Confidence with different IT-tools would be good
  • Communication and organizational skills is a must
  • A strong sense of detail and accuracy is necessary


What we offer

  • A dynamic and creative environment
  • A challenging job featuring varied tasks in a leading international company
  • A salary in line with the market, including additional benefits


Are you interested?


At Vitra, you will find a pulsating environment where you can thrive and make a lasting contribution.


If you have further questions please contact Erik Out at +31205174444.