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Artek is a Finnish design company, founded in Helsinki in 1935 by four young idealists: Alvar and Aino Aalto, Maire Gullichsen, and Nils-Gustav Hahl. Their goal was “to sell furniture and to promote a modern culture of living by exhibitions and other educational means.” In keeping with the radical spirit of its founders, Artek today remains an innovative player in the world of modern design, developing new products at the intersection of design, architecture, and art. The Artek collection consists of furniture, lighting, and accessories designed by Finnish masters and leading international designers. It stands for clarity, functionality, and poetic simplicity. 

For over 80 years, Artek’s products have enriched public spaces, museums, schools, restaurants, hotels, shops, as well as countless private homes all over the world. Since 2013 Artek has been part of the Swiss design company Vitra. With a small, yet dynamic and highly dedicated team, we aim to further develop Artek as an independent heritage brand within the international environment of the Vitra group.

IT Workplace Service Manager f/m/d

Country/Region:  FI
City:  Helsinki
Level of Employment:  100%
Duration:  permanent
Required Travel:  0-25%
Company:  Artek oy ab

The Position
In this position you deliver a high-end IT support for our internal customers in the Nordic Region and are part of our Global IT Service Organization. 

Your Responsibilities 

  • First and second level support (on-site and/or via remote support) based on Service Now
  • Installation, maintenance and administration of PC’s, notebook’s and mobile devices
  • Application Support based on Microsoft O365 
  • Responsible for the local data center according to the IT standards in cooperation with IT Experts from HQ
  • Acceptance and resolving of hardware and software problems with the user via ITSM tool (ServiceNow)
  • Regional Rollouts of global projects like Digital Workplace (SharePoint, Teams, etc.) and Hands-on training of local users 

Your Qualification 

  • Apprenticeship as IT specialist or studies in the field of computer science
  • Ideally several years of professional experience, we are also happy to give junior staff a chance 
  • Further knowledge in any Microsoft product & certificates are of advantage 
  • Distinct customer orientation, high communication and team skills
  • English language skills are a prerequisite 


What we offer

  • A dynamic and creative environment
  • A challenging job featuring varied tasks in a leading international company
  • A salary in line with the market, including additional benefits



Are you interested?


At Artek, you will find a pulsating environment where you can thrive and make a lasting contribution.



If you have further questions please contact Bastian Brokatzky,





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